FAQs


1. HOW DO YOU SHIP YOUR ORDERS?
All orders will be shipped through our official courier, 2Go.
2. SHIPPING RATES:
Metro Manila = P100       Luzon = P150        Visayas & Mindanao = P200
3. WHAT IS THE MINIMUM ORDER TO GET FREE SHIPPING?
For orders worth P1,500 and above, your shipping fee is FREE!
4. HOW CAN I TRACK MY ORDER?
As soon as we process your order, you'll be receiving an e-mail from us with your tracking number and the courier's tracking website.
5. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER/S?
Metro Manila: 5-7 Business Days  Provincial: 7-15 Business Days  upon payment confirmation
6. WHEN IS MY ORDER BEING PROCESSED?
Orders are processed between 8:00 AM - 4:00 PM Monday to Friday and 8:00AM - 11:00AM on Saturdays. Orders placed beyond these schedules and on non-business days (Sunday and Holidays) will be processed on the next business day.
7. HOW SOON WILL MY ORDER BE PROCESSED?
All orders are processed after payment has been confirmed.
8. CAN I CANCEL MY ORDER?
Cancellation of order/s is not possible. We highly encourage you to review and verify all information and order details before submitting your purchase.