We want you to love everything you get from Beautybox! If your item has a factory defect, don’t worry—we’ll help you with a return or exchange.

To make it quick and smooth, please fill out our return form:
https://docs.google.com/forms/d/e/1FAIpQLSdpHIo_pzVBmPCsi0toe3F9LFbuKJMOAW3C_r2GZdrDtbJTDQ/viewform

This helps us follow our process so we can resolve your issue fairly and as fast as possible.